This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're already using the new AccountRight and need to update your software, see. What do you need to upgrade? You need an to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a subscription,.
Already using the new AccountRight? You just need to to update your software. Learn about the new AccountRight Before you upgrade, learn about the new features in the latest version. You can even trial the features without upgrading your file. Don't want to put your file online? In the following cases, you may want to:. don't have an internet connection, or it's very slow.
or don't have a subscription for an online file. or want to work on a local network. Note that you. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome window appears.
Click Upgrade a company file. The Upgrade Assistant appears. Click Continue and on the Company file page, click Browse to locate and select the file you want to upgrade. Can't find your file?
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Try looking in your AccountRight v19 installation folder, like c: Plus19 or c: PremierClassic. Look for a file with a.myo or.prm extension. If you can only find a.MYOX file, it means it's already upgraded (learn how to ). Still having trouble?. If the file you're upgrading is password-protected, type in the password and click Continue. If you're not sure of the Administrator password, try leaving it blank. Sign in to AccountRight with your and then click Upload.
Once your file has uploaded, you can close AccountRight while we do the rest. We'll email you when the upgrade's complete, or if we come across any issues along the way.
5 days ago - You need an AccountRight subscription to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a.
I have sent an Email to Dale, however he is on holidays at the moment, so sending issues to Community. Since the new update I have the following issues. Randomly the programme looses my log in details at both the start screens and also the Bank feed. Almost 99.9% of the time, I cannot connect to the programme in the first instance,I receive the screen below. I have 2 computers in my office and the same thing happens on both.
(Only since the new upgrade) There is also something happening at the recurring transaction area, I have a video which was sent to Dale. I am not keen to put my private business on this website, please advise an email address where I can send it for your perussal thanks Karen. Hi, Sorry to hear you are experiencing logging issue after upgrading to 2015.4. What version of AccountRight were you using before the upgrade? The 'Unable to connect' error is often caused by slow internet connection, or third party software interference.
I would suggest following this Help article to exclude AccountRight 2015.4 from your anti-virus software, and do a speed test when this error occurs again:. Please feel free to send the video to [email protected], we are happy to look into it for you.
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